New Perspective to ERP Critical Success Factors Priorities and Causal Relations under Fuzzy Environment
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Authors
Mohsen Sadegh Amalnick
- Department of Industrial Engineering, College of Engineering, University of Tehran, Iran
Ayyub Ansarinejad
- Department of Industrial Engineering, College of Engineering, University of Tehran, Iran
Sina-Miri Nargesi
- Faculty of Industrial and Mechanical Engineering, Qazvin Islamic Azad University, Qazvin, Iran
Shakib Taheri
- Department of Industrial Engineering, College of Engineering, University of Tehran, Iran
Abstract
Enterprise Resource Planning (ERP), systems are high technical cross-functional information systems that designed to improve organizational performance and competitiveness by streamlining business processes and eliminating duplication of works and data. Regarding the fact that ERP systems have a tremendous advantage for organizations but the implementation of an ERP is not straightforward and it involves significant risks. Several studies have conducted to identify the critical success factors (CSFs) in the ERP implementation process. However, most of those studies are lacking in systematic efforts to classify and evaluating CSFs. This study is motivated by a lack of theoretically research in the classification and evaluating CSFs by considering the causal relationship among CSFs that are affected the successful implementation of ERP systems. To achieve this aim Decision Making Trial and Evaluation Laboratory (DEMATEL) and Analytical Network Process (ANP) is applied. The proposed methodology implemented in the biggest refrigerator production company in Iran.
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ISRP Style
Mohsen Sadegh Amalnick, Ayyub Ansarinejad, Sina-Miri Nargesi, Shakib Taheri, New Perspective to ERP Critical Success Factors Priorities and Causal Relations under Fuzzy Environment, Journal of Mathematics and Computer Science, 2 (2011), no. 1, 160--170
AMA Style
Amalnick Mohsen Sadegh, Ansarinejad Ayyub, Nargesi Sina-Miri, Taheri Shakib, New Perspective to ERP Critical Success Factors Priorities and Causal Relations under Fuzzy Environment. J Math Comput SCI-JM. (2011); 2(1):160--170
Chicago/Turabian Style
Amalnick, Mohsen Sadegh, Ansarinejad, Ayyub, Nargesi, Sina-Miri, Taheri, Shakib. "New Perspective to ERP Critical Success Factors Priorities and Causal Relations under Fuzzy Environment." Journal of Mathematics and Computer Science, 2, no. 1 (2011): 160--170
Keywords
- ERP Critical Success Factors
- Fuzzy DEMATEL
- Fuzzy ANP
- CFCS Defuzzification Method.
MSC
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